Knowing your user and what they want is a good thing; basing design decisions exclusively on this knowledge can hurt innovation and kill off surprise. Couple of interesting videos on this subject: 1) Bruce Sterling @ The Interaction Design Association conference who says, “”Too much sympathy for your characters makes you a crap novelist” (via [...]

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Cirque de soleil are one of the very few companies that put on what is in many respects an old school show and make it very very successful. But it is what they do with these old acts that makes them one of the most entertaining things you can see in the 21st Century and that teaches us something about the importance about creativity and artistry (and the difference between the two)

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